Privacy Policy
Last updated: August 2026
1. Introduction
ZilTour ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website at ziltour.com and our travel planning services.
2. Information We Collect
We may collect the following information:
- Account information (email address, name) when you register
- Trip preferences you provide to our planner (dates, budget, interests)
- Payment information processed securely through our payment provider
- Usage data (pages visited, features used) through analytics
- Contact form submissions
- Cookies and similar tracking technologies
3. How We Use Your Information
- To provide and improve our travel planning services
- To generate personalised itineraries
- To process payments for premium services
- To send transactional emails (itinerary access, purchase confirmations)
- To respond to your enquiries
- To improve our website and user experience
4. Data Sharing
We do not sell your personal data. We may share limited information with:
- Payment processors to complete transactions
- Analytics providers to understand usage patterns
- Hosting providers for website operation
5. Cookies
We use essential cookies to maintain your session and preferences. Analytics cookies help us understand how visitors use our site. You can control cookie preferences through your browser settings.
6. Data Retention
We retain your account data for as long as your account is active. You may request deletion of your data at any time by contacting us at hello@ziltour.com.
7. Your Rights
You have the right to access, correct, or delete your personal data. You may also withdraw consent for marketing communications at any time. Contact us at hello@ziltour.com to exercise these rights.
8. Contact
For privacy-related enquiries, contact us at hello@ziltour.com or write to: ZilTour, Victoria, Mahé, Seychelles.